Integrations › Collaboration & Chat
IntuBu Chat and IntuBu
Status: Built in. Built-in internal and external messaging, threaded onto records.
How it works
Native. Channels and direct messages, with any invoice, project or case attachable as a thread subject; external guests (a customer, an accountant) can be admitted to a single thread without an account in the system.
Why it matters
The context for a financial question is a record. Chat that cannot reference the record forces people back into email.
What moves
- channel
- message
- thread