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Buying shipping labels at the pack station (EasyPost)

Connect your own EasyPost account, then Buy label on a packed carton: compare carrier rates, buy, print, and refund an unused label. Postage posts to Postage & Shipping against Postage Payable – EasyPost.

Warehouse → Pack & ship. Connect EasyPost first, under Integrations.

Connecting. On the Integrations page, open EasyPost and paste an API key from your EasyPost dashboard (Account settings → API keys). A test key (EZTK…) buys sample labels at no charge and posts nothing to the books — use it to try the flow. A production key (EZAK…) buys real postage, charged to your EasyPost account. A company administrator connects it; see Connecting Twilio, EasyPost and TaxJar with your own account.

How do I buy a label?

  1. Pack the order and Close carton with its box and weight (from the scale, or estimated from the items and box).
  2. Press Buy label on the carton. The rates from your carriers are listed — carrier, service, days and price — cheapest first and already selected.
  3. Choose one and press Buy label. The label opens in a new tab and the tracking number is saved on the carton, and carried onto the shipment when you ship-confirm.

A label needs the carton's weight, a complete ship-to address (street, city and postal code) on the sales order or the customer, and your company's address under Settings → Company as the ship-from.

Print label re-opens the label to print. Refund asks EasyPost to refund an unused label and reverses its postage in the books; it is available until the carton ships, after which a label counts as used. You can then buy another.

What posts. A real label posts its cost as a debit to Postage & Shipping (an expense) and a credit to Postage Payable – EasyPost (a liability). Both accounts are created the first time. When EasyPost charges your card, categorise that charge against Postage Payable – EasyPost to clear it.

Without EasyPost you type the carrier and tracking number from the carrier's own tool instead, and nothing is posted. You can also type a tracking number on a carton when EasyPost is connected.

See Waves, pick paths, packing and ship confirm for picking and packing.