Time tracking

A timer or a timesheet, costed at the employee rate and billed at the customer rate.

Projects → Time.

Two ways in: a running timer (start, stop, and it survives a page reload), or a weekly timesheet grid for people who prefer to fill it in at the end of the week.

Every entry carries two rates, and this is the point:

• a cost rate — what the person costs you, which goes to job cost, and
• a bill rate — what the customer pays, from the rate card (Price levels and rate cards).

The difference is your margin on labour, visible per project on the profitability report rather than only in aggregate at year end.

Approval: timesheets can require approval before the time becomes billable, so a mis-keyed 80-hour day does not reach an invoice.

Billing it: approved billable time waits in the unbilled queue and is pulled onto an invoice — all of it, or a selection. Time already invoiced cannot be invoiced twice.

Utilisation (Projects → Utilisation) shows billable hours against available hours per person, which is the professional-services edition's core number.